Assistant Spa Manager

4 weeks ago


Beverly Hills, California, United States Hilton Worldwide, Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Spa Manager to join our team at Hilton Worldwide, Inc. in Beverly Hills. As a key member of our hospitality team, you will be responsible for overseeing the daily operations of our spa, ensuring exceptional guest experiences, and driving business growth.

Key Responsibilities
  • Manage spa operations, including reservations, check-in, guest services, locker rooms, and therapists.
  • Ensure guest satisfaction and adherence to Hilton standards.
  • Develop and implement strategies to increase spa revenue and customer loyalty.
  • Collaborate with the spa team to provide exceptional customer service and ensure a seamless guest experience.
  • Monitor and control spa expenses, inventory, and resources.
  • Stay up-to-date with industry trends and best practices to maintain a competitive edge.
Requirements
  • 3-5 years of experience in spa leadership, preferably in a luxury setting.
  • Proven track record of driving business growth and improving customer satisfaction.
  • Excellent communication, interpersonal, and leadership skills.
  • Ability to think critically and respond quickly to issues or guest needs.
  • Flexibility and adaptability in a fast-paced environment.
What We Offer
  • A competitive salary range of $70,000 - $75,000 per year.
  • A comprehensive benefits package, including medical insurance, mental health resources, paid time off, and more.
  • Opportunities for career growth and development within a global hospitality leader.
  • A supportive and inclusive work environment.

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