IT Manager

2 months ago


Needham, Massachusetts, United States Purple Carrot Full time
About Purple Carrot

Purple Carrot is a pioneering company that has been revolutionizing the way people eat since 2014. Our mission is to make plant-based eating the core of living well. We're a team of innovators who value learning from customers, an ownership mindset, integrity, winning together, and being bold. We're looking for an exceptional IT professional to join our team and help us achieve our vision.

Job Summary

We're seeking an experienced IT Manager to lead our cross-functional IT team. As the leader, you will be responsible for administering systems, engineering, and corporate, maintaining software, leading vendor selection, and managing the IT budget across the business. You will help define our IT infrastructure strategy, architecture, and processes. You will also manage information technology and computer systems, ensuring the security of our data, network, and backup systems.

Key Responsibilities
  • Manage information technology and information security systems, policies, procedures, and training.
  • Analyze business requirements by partnering with key stakeholders across the organization and our internal engineering team to plan and administer IT and electronic data operations.
  • Assess current information architecture and support the formalization of information architecture to improve internal access to information.
  • Continually audit and monitor performance of systems, identify problematic areas, recommend, and implement strategic solutions for continuous improvement.
  • Trouble-shoot and solve problems related to hardware, software, and network assets. Develop test strategies for new hardware and software.
  • Contribute to and manage help desk and ticketing support.
  • Manage vendor selection and relationships for 3rd Party tooling, products, and services.
  • Streamline and automate critical corporate processes (On/Off-boarding employees, security audits, incident response).
  • Assist with ad-hoc projects and tasks as necessary.
Requirements
  • 5+ years of experience in IT Operations.
  • 1+ year experience managing individuals.
  • Experience leading IT projects and rolling out IT infrastructures across various technologies and departments.
  • Strong collaborative, customer service-oriented approach to IT problem-solving.
  • Excellent working knowledge of computer systems, security, network, and systems administration, databases, and data storage systems.
  • Firm grasp on IT infrastructure and operations best practices; stay apprised of changes in the industry and industry alerts.
  • Strong critical thinking, problem-solving, and decision-making skills.
  • Excellent project management skills and ability to self-prioritize.
  • Experience with G-suite.
  • Bachelor's degree or equivalent experience.
What We Offer

We offer a comprehensive benefits package, including medical, dental, vision, FSA, and life insurance, matching retirement plan, unlimited paid time off, Purple Carrot box allowance, professional development, and the opportunity to work in collaboration with teammates who are passionate about food.

We are committed to a safe and inclusive work environment, free of discrimination based on race, color, religion, sex, gender identity or expression, sexual orientation, genetics, national origin, ancestry, age, medical condition, mental or physical disability, handicap, veteran status, or marital status.