Customer Service Representative

1 month ago


Concord, California, United States Lowe's Full time
About the Role

We are seeking a highly motivated and customer-focused Cashier Part-Time associate to join our team at Lowe's. As a Cashier, you will play a critical role in providing an exceptional customer experience, ensuring every customer exits on a high note.

Key Responsibilities
  • Deliver excellent customer service at the register, showcasing great customer service and engaging with customers to provide guidance during checkout.
  • Maintain a clean and safe store environment, adhering to company standards and procedures.
  • Answer customer questions and provide a professional experience for customers, identifying and selling products based on customer needs.
  • Scan and bag items accurately and efficiently, managing a cash register, payments, and exchanges.
What We Offer
  • A 10% discount on everything at Lowe's, providing opportunities for you to shop and save.
  • Access to training and tuition reimbursement programs, enabling you to grow and develop your skills.
  • A talented and supportive team of associates who will welcome you like family.
  • Access to comprehensive physical, mental, and financial benefits, supporting your overall well-being.
Requirements
  • Minimum 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
  • Minimum 6 months experience using common retail technology, such as smart phones and tablets.
  • Ability to obtain sales-related licensure or registration as may be required by law.
Preferred Qualifications
  • Previous experience as a cashier, salesperson, or retail associate, with a focus on customer service and sales.
  • Experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.
  • Customer-focused and goal-oriented, with a strong commitment to delivering exceptional customer service.

We are an equal opportunity employer and welcome applications from diverse candidates. Bilingual, Military, and Veteran applicants are strongly encouraged to apply. Pay Range: $17.70 per hour. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.



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