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Sales Associate Keyholder

2 months ago

Dawsonville Georgia, United States Express Full time
{"title": "Retail Sales Associate Keyholder", "description": "Overview

Express is a leading fashion brand that offers a wide range of stylish and high-quality clothing for men and women. Our mission is to provide our customers with an exceptional shopping experience, and we are seeking a highly motivated and customer-focused Retail Sales Associate Keyholder to join our team.

Responsibilities
  • Provide exceptional customer service and ensure a positive shopping experience for our customers.
  • Execute opening and closing procedures, including balancing registers, preparing deposits, and activating the security system.
  • Maintain a clean and organized sales floor, checkout, fitting room, and stockroom to ensure the store is safe and inviting to customers.
  • Follow company policies and procedures to ensure the safety of all our associates and customers.
  • Assist with product launch changes according to the company SOP.
  • Deliver on all aspects of the customer experience model.
  • Process transactions quickly and accurately, reducing the customer's wait time.
  • Positively resolve customer service-related issues as they arise and determines a resolution or escalates further, communicating all issues and resolutions to Store Management.
  • Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
Requirements
  • High School or Equivalent
  • 0-2 years of relevant job experience
  • Proficient in use of technology (iPad, registers)
  • Meets defined availability criteria, including nights, weekends and non-business hours
  • Meets physical requirements
Benefits

Express offers a range of benefits to help protect full-time associate's health and long-term financial security, including medical, pharmacy, dental and vision coverage, 401(k) and Roth 401(k) with Company match, merchandise discount, paid Time Off, parental leave for new moms and dads, and more.

", "lang_code": "en-US"}