Transportation Customer Service Specialist

7 days ago


Springdale, Arkansas, United States HonorVet Technologies Full time
About HonorVet Technologies, we are committed to delivering exceptional customer service and building long-lasting relationships with our clients. As a Transportation Customer Service Specialist, you will play a critical role in achieving this goal. In this position, you will serve as the primary contact between Tyson Foods Supply Chain and external customers, responsible for all aspects of the relationship. You will analyze incoming emails, determine prompt resolutions, and establish and maintain positive relationships with internal contacts. Utilizing various dispatch systems, you will problem-solve for all business units and maintain knowledge of internal policies, procedures, and software applications. Additionally, you will have expertise in external customers' organizational structures and procedures. Your ability to identify cost-effective solutions and implement creative solutions to resolve issues will be essential in this role. We offer a competitive salary of $65,000 - $80,000 per year, along with opportunities for professional growth and development.

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