IT Support Specialist

2 weeks ago


Tampa, Florida, United States Orange County NC Full time
Job Title: IT Support Analyst I

Orange County NC is seeking a highly skilled IT Support Analyst I to join our team. As an IT Support Analyst I, you will be responsible for providing technical support and maintaining desktops, laptops, and other technology equipment.

Key Responsibilities:
  • Provide technical support and troubleshooting for a variety of hardware, software, and network issues
  • Maintain and repair desktops, laptops, and other technology equipment
  • Respond to telephone calls, email, and requests for technical assistance
  • Provide service-oriented technical support and/or training for a variety of hardware, software, and networks
Requirements:
  • Bachelor's degree in computer information technology, computer technology integration, networking technology, or a closely related field
  • One year of technical experience in an enterprise customer support environment
  • Possession of or ability to readily obtain a valid driver's license issued by the State of North Carolina
Benefits:
  • Participation in the North Carolina State Retirement System
  • Health insurance (medical, dental, and vision)
  • Life insurance
  • Short-term disability
  • Optional long-term disability coverage policy
  • 401(k) and 457 deferred compensation plans
  • 12 paid holidays
  • Anniversary leave (8 hours of leave on your anniversary each year)
  • Annual leave (based on service years and a 40-hour work schedule)
  • Sick leave (based on service years and a 40-hour work schedule)
  • Tuition reimbursement assistance
How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information].



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