Water Treatment Technician

1 day ago

Oxnard, California, United States Primo Water North America Full time
Job Title: Utility Technician

At Primo Water North America, we're committed to creating healthier lives, communities, and a healthier planet. As a Utility Technician, you'll play a key part in bringing our purpose to life by building high-impact relationships with our customers and ensuring our products, equipment, and services represent our brand each day.

Key Responsibilities:
  • Deliver our customer promise by performing maintenance, repairs, and lab sampling with exceptional standards and care on water vending machines.
  • Respond to service calls in a timely manner and close our service requirements with accuracy and precision.
  • Be proactive in identifying opportunities to minimize machine downtime.
  • Serve as a Primo brand ambassador by nurturing quality relationships with existing and potential new customers.
  • Provide exceptional customer experiences and create joy for our customers.
  • Lead with our customer promise in mind and be the voice of the customer back to the company.
  • Perform complex repairs and maintenance, including advanced diagnostics and troubleshooting.
  • Serve as a backup for open routes and special projects as needed for assigned region.
  • Provide training and project management support to assigned region.
Requirements:
  • Exceptional customer service and communication skills.
  • Strong mechanical aptitude and computer literacy.
  • Excellent planning, time management, organization, and problem-solving skills.
  • High School Diploma or GED preferred; or relevant experience with stable work history.
  • Previous experience in a customer-facing role.
  • Must possess a valid driver's license with a clean and acceptable driving record.
  • Ability to apply concepts of basic mathematical skills and operate basic functions on a handheld scanner unit.
  • Advanced proficiency with math skills and diagnostic tools, including handheld devices.
  • Ability to frequently lift and/or move 10 pounds and periodically lifting and/or moving up to 50 pounds.
What We Offer:
  • A comprehensive benefits package designed to support your overall well-being.
  • Full suite of health benefits, including Medical, Prescription Drug, Dental, Vision, and Life Insurance.
  • Income protection, Paid Time off, and Holidays.
  • 401(k) Savings Plan with employer contributions.
  • Opportunities for personal and professional growth.

We're committed to empowering associates to live our shared values and provide opportunities for our associates to grow and celebrate being part of a winning team. If you're a motivated and customer-focused individual who is passionate about creating healthier lives, communities, and a healthier planet, we encourage you to apply for this exciting opportunity.

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