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Client Relationship Manager

2 months ago


Monett, Missouri, United States Wallace Finance Full time

Equal Opportunity Employer Statement

We are a company that values diversity and provides equal employment opportunities to all employees and applicants. We do not discriminate based on race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

About the Role and Organization

Are you eager to embark on a career path that offers opportunities for professional development and advancement, rather than just another sales or retail job? Do you excel in engaging with individuals and providing outstanding customer service and sales experiences? If so, you may be an ideal candidate for this position.

Overview of Wallace Finance

Wallace Finance is seeking a friendly and dynamic Account Manager to provide exceptional customer service.

Wallace Management Company operates a network of small loan establishments across multiple states, with over 125 branches and ongoing expansion efforts. With a legacy in the small-scale consumer lending industry since 1980, we bring a wealth of expertise to the table.

Reasons to Consider a Career with Wallace Finance

  • Comprehensive benefits package, including affordable health, dental, vision, and life insurance for full-time employees
  • 401(k) retirement savings plan with a generous company match
  • Paid time off for holidays and vacations
  • Monthly incentive programs to recognize your hard work

Key Responsibilities of an Account Manager

  • Provide timely and courteous customer service, whether in person or over the phone, to address inquiries or process loan payments
  • Manage the preparation of loan documentation and oversee the application process
  • Develop and maintain positive relationships with clients, keeping them informed about their loan status
  • Reach out to clients to offer support if they are experiencing payment difficulties
  • Collaborate with management to ensure branch operations meet standards and contribute to business growth

Please note that occasional travel may be necessary for this position.

Employment Type

Full-Time