Holiday Store Lead Part Time

4 weeks ago


Cleveland, Ohio, United States Burlington Full time

Customer Service Lead Role

Are you a natural leader with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced retail environments and have a knack for inspiring and motivating others? If so, we have an exciting opportunity for you to join our Burlington team as a Customer Service Lead.

Key Responsibilities:

  • Lead day-to-day customer service initiatives and ensure a customer-first focus is always top of mind.
  • Drive improvement of friendliness, speed of checkout, and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all customers.
  • Maintain a neat and orderly front-end area, troubleshoot issues with registers and transactions, and ensure a seamless shopping experience for our customers.

Requirements:

  • Strong leadership skills and ability to inspire and motivate others.
  • Excellent communication and interpersonal skills.
  • Ability to work a flexible schedule, including early mornings, nights, weekends, and holidays as required.

What We Offer:

  • A competitive wage and flexible hours.
  • An associate discount and opportunities for career growth and development.
  • A rapidly growing brand with a variety of training and development opportunities.

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.



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