Holiday Store Lead Part Time
4 weeks ago
Customer Service Lead Role
Are you a natural leader with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced retail environments and have a knack for inspiring and motivating others? If so, we have an exciting opportunity for you to join our Burlington team as a Customer Service Lead.
Key Responsibilities:
- Lead day-to-day customer service initiatives and ensure a customer-first focus is always top of mind.
- Drive improvement of friendliness, speed of checkout, and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all customers.
- Maintain a neat and orderly front-end area, troubleshoot issues with registers and transactions, and ensure a seamless shopping experience for our customers.
Requirements:
- Strong leadership skills and ability to inspire and motivate others.
- Excellent communication and interpersonal skills.
- Ability to work a flexible schedule, including early mornings, nights, weekends, and holidays as required.
What We Offer:
- A competitive wage and flexible hours.
- An associate discount and opportunities for career growth and development.
- A rapidly growing brand with a variety of training and development opportunities.
Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
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