Patient Service Coordinator

1 day ago


Libertyville, Iowa, United States Forefront Dermatology Full time
{"title": "Patient Service Representative", "description": "Overview

Forefront Dermatology is seeking a Patient Service Representative to join our team in Libertyville, IL. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth experience for our patients.

Responsibilities
  • Check in patients for appointments and verify insurance
  • Scan documents into electronic health records
  • Maintain a clean and organized waiting area
  • Check schedules for added, canceled, and no-show appointments
  • Schedule follow-up appointments as needed
  • Respond to designated tasks in the electronic health record
  • Order office supplies
  • Sell and track cosmetic products
  • Distribute mail
  • Prepare for next day scheduled appointments
Requirements
  • High school diploma or equivalent required
  • 1-2 years of recent medical office experience preferred
  • Proficient in basic computer functions
  • Ability to learn new software quickly
  • Excellent customer service, communication, and organizational skills
  • Ability to operate standard office equipment
  • Ability to type a minimum of 40 wpm
  • Attention to detail and ability to multi-task
  • Ability to maintain confidentiality of information
What We Offer
  • Access to health, dental, and vision insurance
  • Health Savings Account with $500 matching contribution
  • Eligible for PTO and Holiday pay
  • Company-paid life insurance and long-term disability (full-time only)
  • Access to voluntary short-term disability insurance (full-time only)
  • Access to additional life insurance
  • Eligible for Accident and Critical Illness Insurance, Hospital Indemnity, and Cancer Guardian
  • 401K with employer contribution
  • Profit sharing
  • Employee discounts
", "lang_code": "en"}

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