Appliance Repair Technician

1 week ago

Atlanta, Georgia, United States GE Appliances, a Haier company Full time

Job Summary

GE Appliances, a Haier company, is seeking a motivated Appliance Factory Service Technician to conduct in-home appliance repairs. As a key member of our team, you will provide excellent consumer experiences during after-sales in-home service to protect, repair, and replace appliances.

Key Responsibilities

  • Conduct diagnosis and in-home repairs in consumer's homes on GEA's major appliances
  • Promote and sell GE Appliances service contracts, water filters, and other products
  • Operate assigned service van to repair locations
  • Record all activities related to repairs, routes, and other activities
  • Attend trainings, meetings, and other events as required to expand and remain a knowledgeable expert in the repair industry
  • Manage maintenance and stock inventory of assigned service van
  • Maintain high levels of customer satisfaction through the deliverance of high-quality service and meet productivity and efficiency goals as established
  • Follow safety procedures and constant awareness for personal safety and safety of others

Requirements

  • HS Diploma or General Education Degree (GED)
  • 1+ years of experience with appliance repair, electrical, mechanical, HVAC, or property maintenance
  • Ability/experience diagnosing and repairing major appliances
  • Excellent customer service and communication skills
  • Ability to work a flexible schedule with some Saturdays as needed
  • Have and maintain a valid state driver's license and successfully complete background check, physical, and drug screen
  • Must have or be willing to obtain CFC Certification within 6 months
  • Wear uniform & maintain standards of personal grooming & appearance consistent with GEA values
  • Self-directed and solid team player
  • Ability to deescalate situations and rebuild customer confidence in our products

Preferred Qualifications

  • 6 plus months of experience with Refrigeration repair
  • CFC Certified
  • Certification in appliance repair or Associates' degree preferred
  • Read and interpret wiring diagrams, schematics and other service information

Our Culture

At GE Appliances, creativity meets passion and conversations lead to exceptional outcomes and experiences. We respect and value the unique backgrounds and experiences that everyone brings to GE Appliances. We believe a diverse workplace, where everyone is included and people can be their true and authentic selves, fosters creativity and innovation.

GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.

GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S

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