General Manager

3 days ago


Rockville, Maryland, United States CSC Generation Full time
Job Title: General Manager

At CSC Generation, we're seeking a highly skilled and experienced General Manager to lead our Sur La Table store. As a key member of our team, you'll be responsible for driving sales growth, improving customer satisfaction, and fostering a positive work environment.

Key Responsibilities:
  • Develop and implement sales strategies to drive revenue growth and improve customer engagement
  • Lead and manage a high-performing team of retail and culinary employees, providing coaching and development opportunities to ensure their success
  • Monitor and analyze sales trends, customer feedback, and operational metrics to inform business decisions and drive continuous improvement
  • Collaborate with district managers, HQ retail operations, and other departments to achieve business objectives and share best practices
  • Ensure compliance with company policies, procedures, and regulatory requirements
Requirements:
  • 3-5 years of progressively responsible retail management experience, preferably in a similar role at Sur La Table
  • Proven track record of driving sales growth, improving customer satisfaction, and leading high-performing teams
  • Strong business acumen, financial management skills, and ability to analyze data to inform business decisions
  • Excellent communication, coaching, and leadership skills, with the ability to inspire and motivate employees
  • Food Handler or Food Manager Certification, and proficiency in POS systems and MS Office Suite
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • The chance to work with a leading retailer in the culinary industry

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