Peer Case Manager, Contingency Management Specialist

7 days ago


Los Angeles, California, United States The People Concern Full time
Job Summary

We are seeking a highly motivated and compassionate Peer Case Manager to join our team at The People Concern. As a Peer Case Manager, you will work closely with participants enrolled in our Contingency Management Pilot to provide support and engage them in services to improve housing stability, health, and other targeted behaviors.

Key Responsibilities
  • Complete all necessary enrollment procedures and documentation for Contingency Management participants.
  • Provide orientation and guidance to Contingency Management participants, and coordinate with staff to ensure collaboration on Contingency Management services.
  • Deliver and track all Contingency Management (CM) services, including accomplishing goals and documenting progress.
  • Provide field-based safer drug use supplies, sexual health supplies, and harm reduction education to homeless individuals.
  • Act as an expert on the Harm Reduction Model by furthering the equity of our participants through harm reduction services by utilizing a diversity, equity, and inclusion lens.
  • Assist in transportation of harm reduction supplies between sites and storage as needed as determined by supply and service delivery needs.
  • Provide harm reduction coaching for safer drug use.
  • Complete and enter all progress notes for service delivery, maintains compliance with due dates for documentation.
  • Effectively and professionally represent agency at community meetings.
  • Under the supervision of the Program Manager, distributes incentives to participants.
  • Participate in case conferences with Housing ICMS providers.
  • Develop and maintain a complete, accurate, and current client file with all required documents and data in agency records and electronic databases.
  • Document all client activity in accordance with funder expectations.
  • Coordinate with DHS and community partners to ensure clients are connected to primary health care and insurance to reduce need for emergency health care services.
  • Maintain confidentiality of client files per HIPAA and all applicable guidelines.
  • May be required to drive program vehicle (Sprinter van).
Requirements
  • Knowledge of the principles and practices of harm reduction, culture, terminology, and literature.
  • Demonstrated knowledge of and experience with the issues faced by the population served (homelessness, mental illness, substance abuse, medical issues, and domestic violence).
  • Willingness to work in a high tolerance Harm Reduction model with clients who have multiple barriers.
  • Skilled in non-violent crisis intervention.
  • Able to obtain and maintain CPR/1st Aid certification.
  • Computer literate; able to use computerized database system for information management.

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