Surveillance Agent, Night Shift

3 weeks ago


New Orleans, Louisiana, United States Caesars Entertainment Full time
Job Title: Surveillance Agent, Night Shift

Caesars New Orleans Casino & Hotel is seeking a highly skilled Surveillance Agent to join our team. As a Surveillance Agent, you will be responsible for conducting safety, casino, and security audits of all areas, including all businesses and properties within the casino.

Key Responsibilities:
  • Maintain surveillance on designated areas and activities.
  • Record irregular activity as required.
  • Operate all surveillance equipment, including DVR's, monitors, switches, computers, controllers, and cameras as assigned.
  • Provide CCTV and personal observations of all departments and applicable job functions to assure that all company policies and procedures are met with compliance.
  • Present oneself as a credit to Caesars and encourages others to do the same.
  • Meet the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.
Requirements:
  • Must be at least 21 years of age or older.
  • High school diploma or GED is required. Some college preferred.
  • Must have excellent Math Skills.
  • Must have a desire to learn broad knowledge of games and casino rules, procedures, and administration.
  • Have a desire to learn camera equipment and methods of operation and recording as required.
  • Ability to identify those cheating methods, and other irregular activities.
  • Must be able to successfully pass written and/or oral tests on a periodic basis, displaying knowledge of all facets of the Gaming Operation as well all regulatory after training periods.
  • Must be able to get along with co-workers and work as a team.
  • Present a well-groomed appearance.
  • Highest level of integrity, ethics, & trustworthiness are required.
  • Excellent interpersonal, verbal, and written skills are essential.
Physical, Mental and Environmental Demands:
  • Applicants must have the ability to:
  • Maneuver to all areas of the casino.
  • Sit or stand for long hours observing numerable CCTV screens.
  • Work and maneuver in close quarters.
  • See and also remember the specific details of incidents and persons.
  • Must have the manual dexterity to operate the following equipment: DVR's, monitors, switches, computers, controllers, and cameras.
  • Give court testimony when necessary and write detailed reports.
  • Bend, stoop, reach, kneel, twist and grip items when necessary.
  • Respond calmly and make rational decisions when handling guests' demands in a fast pace environment.
  • Excellent vision (including peripheral) is needed to protect the games.
  • Read, write, speak, and understand English.
  • Respond to visual and aural cues.

Caesars New Orleans Casino & Hotel is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.


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