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Merchandise Sales Associate

2 months ago


Springfield, Illinois, United States TJ Maxx Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Floor Associate to join our team at TJ Maxx. As a Sales Floor Associate, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.

Key Responsibilities
  • Customer Service: Engage and interact with all customers, embodying customer experience principles and philosophy.
  • Store Maintenance: Maintain a clean and organized store environment, adhering to all operational, merchandise, and loss prevention standards.
  • Merchandise Management: Accurately process and prepare merchandise for the sales floor, following company procedures and standards.
  • Recovery and Organization: Initiate and participate in store recovery as needed throughout the day, maintaining all organizational, cleanliness, and recovery standards for the sales floor.
  • Communication and Teamwork: Provide and accept recognition and constructive feedback, working effectively with peers and supervisors.
Requirements
  • Customer Service Skills: Possess excellent customer service skills, with the ability to respond appropriately to changes in direction or unexpected situations.
  • Communication and Organizational Skills: Possess strong communication and organizational skills with attention to detail, capable of multi-tasking and lifting heavy objects with or without reasonable accommodation.
  • Availability and Flexibility: Able to work a flexible schedule to support business needs, with a willingness to adapt to changing circumstances.
What We Offer

We offer a competitive starting pay range of $14.00 to $14.50 per hour, with opportunities for career growth and development. Our benefits package includes associate discounts, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more.