Service Advisor

2 weeks ago


Knoxville, Tennessee, United States Parkside Kia Full time
Parkside Kia Service Advisor Job Description

We are seeking a highly organized and detail-oriented Service Advisor to join our team at Parkside Kia.

Key Responsibilities:
  • Greet customers promptly and provide exceptional service
  • Obtain and verify customer and vehicle information
  • Clearly communicate vehicle symptoms and recommended maintenance
  • Determine and recommend necessary repairs and maintenance
  • Prepare accurate estimates and invoices
  • Monitor and update customers on repair progress
  • Verify and reconcile final invoices
  • Explain completed work and charges to customers
Requirements:
  • Proven track record of achieving exceptional customer satisfaction
  • Prior experience as a Service Advisor, Assistant Lane Manager, or Service Consultant
  • Above-average energy level and a desire for a long-term career
  • Personal and professional integrity
Benefits:

We offer a competitive compensation package and opportunities for growth and development.


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