Operations Team Lead
6 days ago
We are seeking an experienced Operations Team Lead to join our team at World Market Inc. This role is responsible for leading a customer-first selling culture, analyzing business trends, and developing high-performance teams.
About the RoleThe Operations Team Lead will model and lead a customer-first selling culture through effective routines, visual brand standards, and engagement behaviors. They will assess and analyze business trends, utilize all available reporting to problem-solve business opportunities, and take appropriate action. Additionally, they will consistently exemplify, maintain, and foster the company's culture and values.
Key Responsibilities- Lead a high-performance team that aligns with company values through training, recognition, and performance management.
- Analyze business trends and develop solutions to improve sales and profitability.
- Develop and implement effective operational processes to drive business growth.
- Schedule interviews, onboard new employees, and provide training.
- Support Loss Prevention routines and validate receiving.
- Manage supply ordering, facilities, and maintenance issues.
- Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail environment.
- Excellent leadership skills, including creative problem-solving and sound decision-making.
- Ability to work a flexible schedule, including nights and weekends, depending on business needs.
- Strong analytical and problem-solving skills.
- Ability to lift up to 40 lbs.
- A competitive salary range: $65,000-$80,000 per year.
- Flexible scheduling to support your work-life balance.
- Associate discount to World Market.
- A fun and supportive work environment where you feel welcome and safe.
- A culture of inclusion that empowers you to be your best authentic self.
- Eligible associates offered Medical and Dental Insurance, Vision Coverage, 401(k) Savings Plan, Commuter Benefits, Employee Assistance and more.
World Market Inc is a unique marketplace offering a wide range of products, from international foods and hand-picked wine to artisan furniture and home decor. We strive to create a culture of diversity and belonging where every individual's contributions and unique perspective matter.
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