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Assistant Community Manager

2 months ago

Jonesboro Georgia, United States RPM Living Full time
Job Summary

RPM Living is seeking a highly skilled and motivated Assistant Community Manager to join our team. As a key member of our property operations team, you will be responsible for providing exceptional customer service, managing leasing and resident relations, and ensuring the smooth day-to-day operations of our communities.

Key Responsibilities
  • Manage the leasing process, including greeting prospects, processing applications, and conducting tours
  • Process rent collections, handle lease renewals, and maintain accurate records
  • Provide exceptional customer service to residents, responding to complaints and resolving issues in a timely manner
  • Conduct market research, implement outreach marketing strategies, and maintain an active social media presence
  • Collaborate with the community management team to achieve business objectives and improve resident satisfaction
Requirements
  • High school diploma or equivalent required; 1-3 months of relevant experience or a combination of education and experience
  • At least one year of experience in customer service or apartment leasing; background in accounting combined with customer service preferred
  • Microsoft Office Suite and project management skills
  • Valid driver's license required
What We Offer
  • Weekly pay for all associates working onsite at an apartment community
  • Comprehensive healthcare coverage for full-time, regular associates
  • Ancillary benefits including critical illness, hospital indemnity, and accident insurance
  • 401(k) with robust company match
  • Opportunities for professional development, career growth, and role-based learning plans
  • Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
  • Paid time off plus floating holidays and volunteer days
  • Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)