Operations Management Specialist

4 days ago


Pensacola, Florida, United States Crothall Healthcare Full time

Job Title: HOUSEKEEPING OPERATIONS MANAGER, Pensacola, FL

About the Job

Crothall Healthcare seeks a skilled Operations Manager to oversee the support services operational needs of our department. This role requires excellent communication and leadership skills to coordinate tasks among frontline associates and serve as a liaison between administration and unit departments.

Responsibilities
  • Establish Operational Standards: Develop and annually review work procedures for all staff to ensure efficient service delivery.
  • Plan Work Schedules: Coordinate staffing and work schedules to meet the needs of the department.
  • Hiring and Training: Assist in the hiring process, including interviews and training of new associates.
  • Staff Supervision: Orient, develop, and supervise supervisory/housekeeping staff.
  • Regular Inspections: Conduct regular inspections and make recommendations to the facility.
  • Reporting: Provide monthly reports on goals, accomplishments, and future plans.
  • Staff Education: Provide continuous training and education to staff members.
  • Communication: Communicate effectively with staff, administration, and other departments.
  • Outside Services: Coordinate outside services, such as pest control, window cleaning, and recycling programs.
Requirements
  • Experience: 4 years of support services, military, housekeeping, or facilities maintenance experience.
  • Supervisory Experience: At least 1 year of supervisory experience in a support service-related field with high customer/client contact.
  • Skills: Ability to communicate effectively, multitask, and establish priorities.
  • Education: Bachelor's degree preferred.
Benefits
  • Competitive Salary: $50,000-$56,000 per year.
  • Medical Benefits: Comprehensive medical, dental, and vision coverage.
  • Retirement Plan: 401(k) retirement plan with company match.
  • Flexible Time Off: Generous paid time off policy.


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