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Retail Sales Associate III

2 months ago

West Palm Beach, Florida, United States Tapestry Full time

About the Role:

We are seeking a highly skilled and customer-focused Cashier to join our team at Tapestry's Tanger Outlets store in West Palm Beach, FL.

Key Responsibilities:

  • Deliver Exceptional Customer Service: Provide renowned and authentic service that creates a Modern Luxury customer experience, ensuring every customer interaction is personalized and memorable.
  • Support a Collaborative Environment: Foster a teamwork-oriented culture, working closely with peers, customers, and supervisors to achieve sales goals and maintain a positive store atmosphere.
  • Process Transactions Accurately: Maintain organization and cleanliness of the cashwrap, ensuring compliance with Tapestry's policies and procedures.
  • Resolve Customer Concerns: Address customer needs in a timely and solution-oriented manner, involving a manager when necessary to ensure customer satisfaction.

Requirements:

  • 1-3 years of previous selling/cashier experience in a luxury retail service environment, with current knowledge of fashion trends and competition in the marketplace.
  • High school diploma or equivalent; college degree preferred.
  • Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS, and Internet).
  • Ability to communicate effectively with customers and team (both oral and written), maneuver sales floor, and meet moderate stockroom lifting and store climbing requirements.
  • Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, and holidays.

Tapestry is an Equal Opportunity Employer: We pride ourselves on hiring and developing the best people, making decisions based on qualifications and job requirements without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.