Area Supervisor

6 days ago


Santa Barbara, California, United States Ross Stores Full time
About the Role

We are seeking a highly skilled and motivated Area Supervisor to join our team at Ross Stores. As a key member of our Store Leadership team, you will be responsible for overseeing the daily operations of a specific area of the store, ensuring a seamless customer experience, and driving sales growth.

Key Responsibilities
  • Maintaining a Safe and Secure Environment: Ensure the safety and security of customers and associates, maintain a high level of awareness on the sales floor, and correct or report any unsafe conditions or practices.
  • Customer Service: Treat all customers, associates, and leaders with respect, demonstrate courtesy, friendliness, and professionalism at all times, and recognize associates using company recognition programs.
  • Personal and Store Brand: Represent and support the company brand at all times, maintain a professional appearance, and ensure all associates adhere to the company dress code.
  • General Merchandising: Ensure recovery, sizing, and markdowns are completed to company standards, process all merchandise with a sense of urgency, and maintain a clean and organized stockroom.
  • Loss Prevention: Understand and comply with the loss prevention awareness program, maintain a high level of awareness on the sales floor, and ensure public view monitor systems are maintained properly.
  • Front End Supervision and Operations: Execute all company best practices, maintain pace, energy, and presence at the front end, and train and coach associates on cash registers, shortage control policies, and other front-end procedures.
Requirements
  • Excellent Verbal Communication Skills: Ability to communicate effectively with customers, associates, and leaders.
  • Fluency in English: Ability to read, write, and speak English fluently.
  • Prior Customer Service and Supervisory Experience: Prior experience in customer service and supervisory roles is preferred.
  • Familiarity with Point-of-Sale Equipment: Familiarity with point-of-sale equipment and applications is required.
  • Ability to Work Evenings and Weekends: Ability to work evenings and weekends as required.
What We Offer

As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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