Shipping Operations Manager

2 days ago


Grand Rapids, Michigan, United States Boyd Company Full time
Job Summary

We are seeking a highly organized and detail-oriented Shipping Lead to join our team at Boyd Company. The successful candidate will be responsible for ensuring timely and accurate daily shipments, verifying and maintaining records of outgoing shipments, and preparing items for shipment.

Key Responsibilities
  • Use warehouse system and collaborate with customer service to determine orders that need to ship for the day.
  • Work with and instruct team members on duties throughout the day.
  • Coordinate with customer service department on special shipping needs, such as rush orders.
  • Coordinate shipping through various carriers, including UPS, FedEx, truck lines, and same-day shipping services.
  • Determine shipping methods for materials, considering knowledge of shipping procedures, routes, and rates, as well as customer preferences.
  • Interact with others and share tasks to meet company and department objectives.
  • Contact carrier representatives to make arrangements and issue instructions for shipping and delivery of materials.
  • Handle outgoing goods from production and stock.
  • Organize and prepare "In-Stock" and "Line-Stock" for shipping as needed.
  • Ensure accurate labeling, skidding, and paperwork completion.
  • Verify that products are shipped according to customer specifications.
  • Address special labeling needs.
  • Order shipping supplies and materials through the purchasing department.
  • Prepare and complete paperwork, such as bills of lading, packing slips, invoices, and customers' pick-up and same-day paperwork for local shipments.
  • Monitor and maintain inventory records, both physically and on paper, and investigate discrepancies.
  • Keep finished products on shelves neat and organized.
  • Examine contents and labels to verify accuracy of outgoing shipments.
  • Pack, seal, label, and affix postage to prepare materials for shipping.
  • Perform joint problem-solving to rectify shipping issues.
Requirements
  • Operate Hi-Lo trucks and hand-trucks.
  • Ability to interact effectively with various departments in the organization.
  • Effective communication and conflict resolution skills.
  • Operate a computer for data entry.
  • 1-3 years of experience.
Education

High School degree.

Physical Demands

This role requires working in a manufacturing environment with frequent exposure to production areas. The position may involve wearing common protective or safety equipment, standing for extended periods, and lifting objects weighing up to 80 pounds.



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