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Bicycle Service Technician
2 months ago
Company: Trek Retail Corporation
Employment Type: Full-time
Overview:
As a Bicycle Service Technician at Trek, each day presents unique challenges and opportunities. This role is centered around ensuring that bicycles are maintained and serviced to enhance the riding experience for our customers.
Key Responsibilities:
- Diagnose and repair a variety of bicycles on-site, ensuring prompt and efficient service.
- Install accessories chosen by customers for their new bicycles.
- Engage with new bicycle models prior to their availability for sale.
- Foster strong relationships with customers, providing them with the confidence that their bicycles are in expert hands.
- Support the Service Manager in daily operations and represent the department in their absence.
Qualifications:
- Exceptional customer service skills and a genuine desire to assist others.
- Strong communication abilities and a collaborative mindset.
- Attention to detail and a passion for problem-solving.
- A proactive approach to learning about bicycle maintenance and new technologies.
What We Offer:
- A vibrant and inclusive company culture.
- Comprehensive health benefits including medical, dental, and vision insurance.
- Flexible Spending Accounts (FSA) and life insurance options.
- Generous vacation policy and 401(k) plan with matching contributions.
- Paid maternity leave and holidays.
- Tuition reimbursement for further education.
- Employee discounts on products and partner retail discounts.
Commitment to Diversity:
Trek is an Equal Employment Opportunity Employer, committed to creating a diverse and inclusive workplace. We value each individual's unique background and experiences, recognizing that they contribute to our success as a company.
