Sales Associate

4 weeks ago

Walnut Creek, California, United States Anthropologie Full time
Role Summary:

A Sales Associate at Anthropologie contributes to driving sales through providing a genuine and unique experience to each customer.

Key Responsibilities:Customer Experience
  • Engage with customers in a personalized way, making them feel welcome, heard, and valued.
  • Support a selling environment on the sales floor by connecting with multiple customers and sharing product suggestions.
  • Utilize technology to provide a frictionless customer experience, including transactions, size and color assistance, and order placement for items not available in-store.
Teamwork + Communication
  • Build productive relationships with peers, asking for support when needed and making an effort to help others.
  • Participate in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire customers.
  • Contribute to a positive team morale by participating in store initiatives and highlighting peers and leaders through the SPARKED journal.
  • Provide insights related to the customer and employee experience, communicating feedback to Store Leadership.
Visual + Business Operations
  • Understand their contribution to service and selling on every shift to impact the store's business.
  • Support the shipment process to gain awareness of product, including new and restocked items, and contribute to the completion of omni order fulfillment processes while maintaining stock levels on the floor.
  • Maintain Anthropologie's visual and operational standards, keeping the focus on the customer and staying current on merchandising updates.
Requirements:
  • Be an Anthropologie brand fan.
  • Have experience in customer service.
  • Be a team player.
  • Be able to work flexible hours, including nights, weekends, and holidays.
Perks:

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings, and much more. For additional information, visit here.

Pay Range: USD $18.00/Hr.

Anthropologie Wage Transparency: To view information related to various state-specific wage transparency laws, click here.

EEO Statement: URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair, and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.

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