Veterinary Service Coordinator
1 week ago
Cleveland Road Animal Hospital, a well-established and progressive small animal general practice in Wooster, Ohio, seeks a highly motivated Veterinary Receptionist to join our team. The ideal candidate will have exceptional client service and communication skills, computer literacy, and the ability to handle payment and financial issues.
The Receptionist is the first and last contact that a client will have with the hospital and plays a key role in creating first and lasting impressions. They must be able to greet clients and pets by name with a smile and a positive attitude, answer phones promptly and professionally, and screen and route calls to appropriate staff.
The successful candidate will also schedule appointments and surgeries according to hospital guidelines, note details discussed during client conversations in medical records, enter accurate charges, and collect payment when services are rendered.
We put people first and never compromise on our values. Our ideal candidate will demonstrate a genuine liking for animals and their owners and have the ability to display tact and respect with clients and team members, even when busy or hectic.
Key Responsibilities:
- Maintain and uphold the Core Values and Mission Statement of MVP
- Greet clients and pets by name with a smile and a positive attitude
- Answer phones promptly and professionally
- Schedule appointments and surgeries according to hospital guidelines
- Note details discussed during client conversations in medical records
- Enter accurate charges and collect payment when services are rendered
Required Skills and Qualifications:
- Demonstrated commitment to MVP core values
- Computer knowledge required - keyboarding and use of communication tools (email/internet)
- Working knowledge of veterinary terminology
- Excellent spelling and grammar
- Ability to handle varied and sometimes difficult conditions
- Ability to display tact and respect with clients and team members
We offer a competitive salary range of $16.00-$20.00/hour based on experience and a comprehensive benefits package. Apply today for immediate consideration
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