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Host - Hospitality Expert

2 months ago

Webster, New Hampshire, United States P.F. Chang's Full time
Job Summary:

The Host is a key member of the P.F. Chang's team, responsible for delivering an exceptional dining experience to every guest. As a Host, you will be the first point of contact for guests, setting the tone for their visit and ensuring a positive and professional experience.

Key Responsibilities:
  • Guest Interaction: Greet guests, answer questions, and provide accurate wait times in a courteous and professional manner.
  • Restaurant Operations: Maintain a clean and organized front-of-house area, adhering to P.F. Chang's high standards of safety and sanitation.
  • Team Collaboration: Work closely with servers, bartenders, and kitchen staff to ensure seamless service and efficient table management.
  • Communication: Effectively communicate with guests, team members, and management to ensure a smooth and enjoyable dining experience.
Requirements:
  • Customer Service Skills: Provide exceptional customer service, responding to guest needs and concerns in a professional and courteous manner.
  • Communication Skills: Communicate effectively with guests, team members, and management to ensure a smooth and enjoyable dining experience.
  • Teamwork: Work collaboratively with the team to achieve common goals and provide excellent service to guests.
  • Flexibility: Be flexible and adaptable, able to work a variety of shifts and adjust to changing situations.
Why Work for P.F. Chang's?

P.F. Chang's is a unique and dynamic company that values its team members and provides opportunities for growth and development. As a Host, you will be part of a team that is passionate about delivering exceptional service and creating memorable experiences for our guests.