Sales Associate Representative

6 days ago


Lynnwood, Washington, United States Express Full time
About PHOENIX Retail, LLC

We are a Direct-to-Consumer platform operating EXPRESS and BONOBOS in the United States. Our mission is to provide style, quality, and value to our customers.

Job Overview

We are seeking a Retail Sales Associate to join our team at Alderwood store. The successful candidate will be responsible for providing an exceptional customer experience while assisting with various tasks such as stocking, cleaning, and folding merchandise.

Key Responsibilities
  • Maintain a clean and organized sales floor, checkout area, fitting room, and stock room.
  • Follow company policies and procedures to ensure a safe environment for associates and customers.
  • Assist with product launch changes according to company SOP.
  • Deliver outstanding customer service by processing transactions quickly and accurately.
  • Resolve customer complaints in a professional manner.
  • Drive credit and loyalty programs by explaining benefits and encouraging customers to participate.
Requirements
  • Education: High School or Equivalent
  • Years of Experience: 0-2 years of relevant job experience (minimum 6 months)
  • Proficient in using technology (iPad, registers)
  • Meets defined availability criteria, including nights, weekends, and non-business hours
  • Meets physical requirements
Compensation and Benefits

We offer a range of benefits to support our associates' health and financial security, including:

  • Medical, pharmacy, dental, and vision coverage
  • 401(k) and Roth 401(k) with Company match
  • Merchandise discount
  • Paid Time Off
  • Parental leave for new parents

The estimated salary for this position is $16.28 - $25.35 per hour, based on location and experience.



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