Desktop Support Specialist

5 days ago


Philadelphia, Pennsylvania, United States TEKsystems co Allegis Group Full time
Job Title: Desktop Support Technician

At TEKsystems c/o Allegis Group, we're seeking a skilled Desktop Support Technician to join our team. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our clients, ensuring their desktop systems are running smoothly and efficiently.

Key Responsibilities:
  • Provide technical support for desktop systems, including hardware, software, and network issues.
  • Diagnose and resolve problems using troubleshooting skills and technical knowledge.
  • Communicate effectively with clients to understand their needs and provide solutions.
  • Work collaboratively with other team members to ensure seamless support and resolution of issues.
  • Stay up-to-date with the latest technologies and trends in the IT industry.
Requirements:
  • Intermediate level of technical expertise in desktop systems, hardware, and software.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong knowledge of Microsoft software, including Windows and Office 365.
  • Experience with ticketing systems and service management processes.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

We're an equal opportunity employer and welcome applications from diverse candidates. If you're a motivated and skilled technical professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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