Service Quality Assurance Specialist

3 weeks ago


Gaithersburg, Maryland, United States ESFM Full time

Job Overview

Overview

We are seeking a highly skilled Service Quality Assurance Specialist to join our team at ESFM. As a key member of our operations team, you will play a vital role in ensuring the highest standards of service delivery quality across our facilities.

In this exciting role, you will support the implementation of new processes and procedures for food safety, ensure compliance with QA guidelines and regulations, and assist units in preparation for 3rd party audits.

You will provide written feedback to unit managers regarding unit observations and findings, work with managers to find solutions to QA challenges and crises, and drive quality improvements and standardization across account base.

The ideal candidate will possess excellent communication skills, both written and verbal, and be proficient in MS Office applications, including Word, Excel, Visio, Power Point and Outlook.



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