AV/VTC Conference Room Specialist
2 weeks ago
We are seeking a highly skilled AV/VTC Conference Room Operator to join our team at Chenega MIOS SBU. As a key member of our operations team, you will be responsible for the daily management of DoD site VTC and Conference Room systems.
Key Responsibilities- Perform routine performance testing to ensure VTC and other conference room equipment, computer servers, and workstations function properly.
- Set up, adjust, operate, test, and shut down equipment in support of VTC sessions.
- Monitor system performance and ensure availability and reliability.
- Perform baseline troubleshooting of VTC and conference room equipment.
- Provide on-site support during standard and/or contractually mandated core business hours.
- Occasionally provide after-hours support as requested by the government customer.
- Develop Standard Operating Procedures (SOPs) as required.
- Complete annual company and customer training requirements according to established policies and procedures.
- Record labor hours daily in the online corporate system.
- Perform other duties as assigned.
- Associate degree in Business Technology Administration or an IT-related field of study, or
- High school diploma or GED with 4+ years of hardware and software support experience.
- Must have 2+ years of relevant audio-video or access control support work experience.
- Must be a U.S. citizen.
- TS/SCI clearance required.
- Working knowledge of AV/VTC operations and basic networking.
- Ability to communicate effectively with others both orally and in writing.
- Ability to attend all customer in-person meetings and conferences as requested.
- Ability to multi-task in a high-stress, performance-based environment.
- Ability to establish priorities and meet established deadlines.
- Maintain a high level of integrity and accountability.
- Possess strong problem-solving skills.
- Ability to work nights, weekends, and holidays as needed.
- Ability to travel 10% as required.
Chenega MIOS SBU is a leading provider of IT and Training services to federal agencies and commercial customers. We are committed to delivering high-quality solutions and exceptional customer service. Our team is dedicated to helping our clients achieve their goals and objectives.
Why Work for Chenega MIOS SBU?We offer a dynamic and supportive work environment, competitive compensation and benefits, and opportunities for professional growth and development. Our team is passionate about delivering exceptional results and making a positive impact in our communities.
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