Inside Sales Consultant
5 days ago
We are seeking a highly motivated Inside Sales Consultant to join our team at PPLSI. As an Inside Sales Consultant, you will play a vital role in achieving our customer revenue growth objectives by resolving member issues and rebuilding confidence and value in PPLSI.
About the RoleThis is a dynamic and challenging opportunity for a sales professional who is passionate about delivering exceptional customer service. You will be responsible for educating members on the value of PPLSI products and services, identifying their needs, and providing solutions that meet their requirements.
Key Responsibilities:
- Customer Education: Learn and understand all PPLSI products, including legal expense plans, identity theft protection, small business coverage, and supplements.
- Sales and Retention: Analyze customer needs, tailor PPLSI products and benefits to their situation, and sell the value of long-term, lifetime legal and identity theft protection.
- Problem Resolution: Use discovery methods to identify member needs, maintain professional and empathetic interactions, and resolve member issues through effective problem resolution.
To be successful in this role, you will need:
- High School Diploma or Equivalent
- 1+ Year of Experience in Customer Service in a Sales Environment
- Comfortable Utilizing Technology
- Strong Active Listening Skills and Ability to Overcome Objections
- Aptitude for Multi-Tasking, Prioritization, and Time Management
PPLSI offers a competitive salary range of $40,000 - $60,000 per year, depending on experience. We also provide a comprehensive benefits package, including medical, dental, and vision coverage, as well as optional life insurance, short-term disability, critical illness with cancer, and accident coverage. Additionally, we offer a 401(k) plan with employer matching and quarterly employee bonus programs.
Our company culture values teamwork, innovation, and customer satisfaction. We are proud to be one of the first companies in North America to provide legal expense plans to consumers, protecting and empowering over 4.1 million lives across the U.S. and Canada.
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