Medical Equipment Service Specialist
6 days ago
Company Overview
">Solventum is a leading provider of innovative solutions for the healthcare industry, committed to improving lives through better, smarter, and safer healthcare.
We enable our customers to perform at their best by delivering cutting-edge medical device equipment and exceptional customer service.
About the Role
">This position involves serving the needs of our healthcare clients by delivering, picking up, and maintaining medical device equipment.
As a Field Service Representative, you will build, cultivate, and maintain superior customer relationships while ensuring timely and accurate order management.
Responsibilities
">You will support customers with customer-centric solutions, execute order management using company-issued computers and electronic equipment, and obtain and evaluate information regarding service and product inquiries.
Gather customer feedback, respond, and/or escalate to management as appropriate, assist customers in research and due diligence searches for missing and misplaced medical equipment, and safely operate a company vehicle to support equipment delivery and retrieval.
Requirements
">To be successful in this role, you will need a High School Diploma/GED or higher, a minimum of 1 year of work experience in a customer-facing or service-related field, and a current, valid Driver's License.
Able to work non-traditional hours, including evenings, weekends, and participate in on-call duties, and meet physical requirements through fitness testing.
Compensation
">The expected compensation range for this position is $44,064 - $53,857, which includes base pay plus variable incentive pay, if eligible.
This range represents a good faith estimate for this position and may vary based on factors including, but not limited to, relevant knowledge, training, skills, work location, and/or experience.
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