Insurance Premium Billing Specialist

1 day ago

Hartford, Connecticut, United States Aon Full time
About the Role

Aon is seeking a highly detail-oriented and goal-oriented individual to join our team as an Insurance Premium Billing Specialist. In this hybrid role, you will have the flexibility to work both virtually and from our Farmington, CT office.

Key Responsibilities
  • Manage a caseload in a TPA capacity for voluntary benefits on a payroll deduction platform.
  • Build and maintain effective working relationships with clients.
  • Work with clients to start, change, and stop payroll deductions on schedule.
  • Apply and reconcile payroll deduction remittance files, including research and reconciliation of all discrepancies.
  • Utilize insurance carrier resources to research status, paid-to-dates, and premiums waived.
  • Process cancellations, policy changes, recalculations, and rate increases.
  • Provide customer service to employees, clients, and insurance carriers in a timely and professional manner via phone and email.
  • Document all research and communications.
  • Refund overpayments and bill for underpayments.
  • Utilize IBM and Ebix Enterprise systems.
  • Perform other duties as assigned by manager.
What Sets This Opportunity Apart

Aon is an inclusive company offering opportunities for advancement to all. The insurance industry is long-standing and steadily growing, providing security and stability. In this role, you will collaborate with multiple insurance companies and clients across the nation to help bring a sense of security to others through voluntary benefit plans.

Requirements
  • 1+ year experience in Billing and Reconciliation.
  • 1+ year experience in Customer Service.
  • MS Outlook, Word, Excel, Webex, Teams.
  • Third Party Administration experience a plus but not required.
  • Billing experience working with insurance carriers a plus but not required.
  • Spanish speaking and writing a plus but not required.
Benefits

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including a 401(k) savings plan with employer contributions, an employee stock purchase plan, consideration for long-term incentive awards, medical, dental, and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance, optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions.

How We Support Our Colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working.

Our continuous learning culture inspires and equips you to learn, share, and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process, and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

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