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We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Envoy Air Inc.
Key Responsibilities- Provide exceptional customer service to passengers, ensuring a seamless check-in and ticketing experience.
- Utilize reservation/ticketing software to rebook itineraries and issue boarding passes.
- Load, unload, and sort freight, mail, and baggage in a safe and efficient manner.
- Operate company vehicles to transport bags to their destination.
- Work in a fast-paced environment, adapting to changing situations and priorities.
- High school diploma or equivalent required.
- Valid driver's license (some restrictions may apply).
- Ability to lift up to 75 pounds and work in a variety of weather conditions.
- Pass a pre-employment drug screen and background check.
- Authorized to work in the U.S. without sponsorship.
- Competitive hourly rate.
- Comprehensive benefits package, including health, dental, and vision coverage.
- 401(k) program with company match after one year of employment.
- Opportunities for paid on-the-job training and development.
- Flexible scheduling and overtime opportunities.