Guest Service Expert

1 week ago


Houston, Texas, United States Marriott Full time
Job Summary

At Marriott, we're committed to empowering our guests to regain control and enhance their well-being while traveling. As a Guest Service Expert, you'll play a critical role in bringing our brand's unique programming to life. You'll be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique. Whether it's setting tables, communicating with the kitchen, or interacting with guests, you'll be the face of our brand and the key to creating a safe and welcoming environment.

Responsibilities
  • Provide exceptional service to guests, ensuring their needs are met and exceeded.
  • Communicate effectively with the kitchen and other departments to ensure seamless service.
  • Manage the menu, including reading and verifying information.
  • Take a hands-on approach to work, moving, lifting, and carrying objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance.
  • Work in a fast-paced environment, standing, sitting, or walking for extended periods.
Requirements
  • High school diploma or G.E.D. equivalent.
  • Less than 1 year related work experience.
  • No supervisory experience.
  • None.
About Us

At Marriott, we're committed to non-discrimination on any protected basis, including disability and veteran status. We're an equal opportunity employer and believe in hiring a diverse workforce. We're passionate about empowering our guests to regain control and enhance their well-being while traveling.



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