Medical Office Support Professional
5 days ago
We are seeking a Medical Office Support Professional to join our team at Fairway Children's Medical Group. This is a full-time position with competitive compensation and benefits.
About Us
Founded in 1991, Fairway Children's Medical Group is a well-established general pediatric outpatient office serving the San Gabriel Valley community. Our team provides high-quality care to patients and families, with a focus on serving non-English speaking populations, including Mandarin, Cantonese, and Spanish speakers.
Responsibilities
As a Medical Office Support Professional, you will be responsible for scheduling appointments, answering phones, and assisting patients with their needs. You will also check eligibility and insurance, make outreach calls, and respond to patients via text messaging. Additionally, you will help with patient scheduling and insurance verification, handle patient inquiries and concerns, and ensure compliance with state and federal regulations, including HIPAA and OSHA.
Requirements
To be successful in this role, you must speak Mandarin fluently and have excellent communication skills. You should have customer service experience and be able to work in a high-volume environment. A high school diploma or equivalent is required, and an associate's or bachelor's degree is desired. Experience working in a medical office setting is preferred, as well as knowledge of computer and medical terminology.
Benefits
As a valued member of our team, you will receive a health insurance stipend, 401k after one year of employment, nine paid vacation days, and California sick pay.
Salary Range
The estimated salary range for this position is $45,000 - $60,000 per year, based on location and experience.
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