Income Maintenance Supervisor

1 day ago


Greensboro, North Carolina, United States Pender County, NC Full time
Job Summary

The Income Maintenance Supervisor is responsible for overseeing the administration of all income maintenance programs, ensuring that needy and eligible individuals receive the correct benefits in a timely manner. This position partners with other supervisors to work collaboratively on program administration, personnel matters, and system functionality problems.

Key Responsibilities
  • Oversee the administration of income maintenance programs
  • Ensure timely delivery of benefits to eligible individuals
  • Partner with other supervisors on program administration and personnel matters
  • Address system functionality problems and provide training to staff
  • Conduct performance evaluations and provide coaching to employees
  • Manage unit to ensure department compliance with federal and state regulations
Requirements
  • Bachelor's or associate degree with one year of experience in an income maintenance program
  • Excellent computer skills and ability to key information accurately
  • Excellent interviewing, listening, and organizational skills
  • Ability to manage and work independently and under stress
  • Valid North Carolina driver's license


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