Customer Service Representative

3 days ago


Rice Lake, Wisconsin, United States Rebecca Fisher - State Farm Agent Full time
Company Overview
Innovative State Farm Agents are dedicated to providing exceptional customer experiences and promoting premier insurance and financial service products. Our agents empower individuals to make informed decisions, fostering trust and loyalty.

Salary
The estimated annual salary for this position is $55,000-$65,000, plus commission/bonus opportunities. This compensation package recognizes the value of skilled professionals who drive business growth and customer satisfaction.

Job Description
This role involves building customer relationships, guiding clients through comprehensive insurance options, and proactively following up to ensure continued satisfaction. As an Agent Team Member, you will engage in customer-centric, needs-based approaches, empowering clients to make informed decisions.

Responsibilities:
  • Develop strong customer relationships and maintain ongoing communication.
  • Guide clients through insurance options, leveraging your expertise to provide tailored solutions.
  • Drive business growth by generating leads, coordinating appointments, and effectively marketing products and services.

Required Skills and Qualifications
To excel in this role, you should possess a genuine interest in marketing products and services that align with customer needs and preferences. Exceptional communication skills, a people-centric mindset, and proactive problem-solving abilities are essential. Proficiency in learning and navigating computer functions efficiently is also required.

Benefits
This position offers hourly pay, commission/bonus opportunities, health benefits, paid time off, flexible hours, professional development, and abundant opportunities for career advancement within our agency. We also offer license reimbursement, supporting your professional growth.

Others
Please note that this position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees.

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