Auto Appraiser
1 month ago
Contract
Description
Alacrity Solutions is a nationwide appraisal company with a local presence, offering the best technology and management resources to achieve client objectives. We seek experienced Independent Appraisers to join our dedicated team and build a rewarding career with us.
Key Responsibilities
Auto Appraisers verify and accurately provide electronic estimates on the cost of repairs on automobiles, enabling clients to determine a fair amount for settlement. This involves reviewing each assignment by speaking with the owner or representative, researching records, and inspecting involved property to the satisfaction and approval of the client and/or claimant.
Requirements
• 1+ years of field claims experience, including auto claims;
• Electronic estimating experience using one or all estimating platforms: Mitchell, CCC, Audatex;
• 1+ year of strong customer service and conflict resolution competency;
• 1+ year of successfully performing work independently (self-motivated);
• Excellent organization, attention to detail, and adaptability;
• Contacting Alacrity clients to complete inspections/appraisals within given time frames;
• A smartphone or other device capable of taking quality photos and transmitting them.
What We Are Looking For
• Promptly and effectively handling all assignments to conclusion, making decisions within delegated authority as outlined in client policies and procedures;
• Maintaining current knowledge of local industry repair procedures and local market pricing;
• Having a working knowledge of Department of Insurance and State Regulations;
• Submitting detailed auto inspections, reports summarizing damages, or any possible open items that may surface;
• Identifying potential and questionable damages reported by owners and communicating findings with clients;
• Ability to plan and navigate daily routes efficiently using our Optimizer Automation tool to assist with quicker inspections and appraisals;
• Ability to inspect all angles of vehicles, both interior and exterior, visually and manually;
• Ability to establish repair requirements and cost estimates for losses, evaluating and successfully negotiating operations and cost of repairs;
• Delivering a positive customer service experience to all internal, external, current, and prospective clients;
• Ability to meet cycle-time and quality KPIs in a fast-paced performance-driven environment;
• Ability to articulate decisions and technical knowledge both verbally and written;
• Reliable transportation, valid state driver's license, and safe driving record required;
• Professional business attire and appearance while carrying out services to the public.
Education/Licensure
• State licensing required (if applicable);
• Appraiser's license - if applicable to location;
• Adjuster's license - if applicable to location;
• I-CAR Certification preferred;
• High School diploma or equivalent preferred.
Skills/Competencies
1. Previous auto estimating experience required;
a. Mitchell, CCC, Audatex experience a plus.
Why Choose Alacrity?
1. Self-determined Scheduling with the ability to manage your day;
2. Potential Annual Earnings: $85K - $165K (estimate based on payment at standard % of each auto file and an average number of auto files per year using historical data nationwide).
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