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Emergency Roadside Service Dispatcher

2 months ago

Oro Valley, Arizona, United States Government Employees Insurance Company Full time
Emergency Roadside Service Dispatcher Opportunity

We're seeking a skilled Emergency Roadside Service Dispatcher to join our team at GEICO. As a key member of our support team, you'll play a vital role in providing exceptional customer service to our policyholders. When they experience vehicle issues, you'll be the one providing timely support with services like locksmith assistance and tow truck dispatch. Our comprehensive training program will equip you with the skills and knowledge needed to excel in this role.

Key Responsibilities:

  • Provide top-notch customer service to policyholders experiencing vehicle issues
  • Effectively communicate with customers, verbally and in writing, to resolve their concerns
  • Work in a fast-paced, high-volume call center environment, adapting to changing situations quickly
  • Learn new skills and adjust to changes in the role, demonstrating a willingness to grow and develop
  • Utilize computer systems and multi-tasking skills to manage multiple tasks efficiently

What We Offer:

As an Associate at GEICO, you'll enjoy our Total Rewards Program, which includes:

  • Premier Medical, Dental, and Vision Insurance with no waiting period
  • Paid Vacation, Sick, and Parental Leave
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Training and Licensures

GEICO is an equal opportunity employer, committed to providing a fair and inclusive work environment for all associates and job applicants. We reasonably accommodate qualified individuals with disabilities to enable them to receive equal employment opportunity and perform the essential functions of the job.