Financial Security Specialist
1 day ago
We have an important mission: serving the members of the military community and their families. It's both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need the right people. We're looking for those who share our values of honesty, integrity, loyalty and service.
At USAA, we prioritize providing excellent customer service to our members. Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. This ensures that our new hires are well-prepared to handle the demands of this role.
The Opportunity
We are currently seeking dedicated professionals for future bank customer service and sales opportunities. The successful candidate will be based in our San Antonio office and will work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example; deposits, credit cards, and website customer support).
In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services. You will be responsible for handling inbound member calls in a fast-paced contact center environment, using effective communication probing questions and critical thinking skills to identify member needs and provide relevant solutions.
Key Responsibilities:
- Handle inbound member calls and respond to their queries efficiently.
- Use effective communication skills to identify member needs and provide relevant solutions.
- Navigate multiple systems and programs while maintaining an engaging member interaction.
- Develop banking product knowledge to attract new members and expand relationships with current members through product acquisition.
- Advise and educate members on available USAA digital tools and resources to improve the user experience.
- Provide outstanding member service by demonstrating empathy, active listening, and professionalism.
- Apply strong time and call management skills in assisting members with banking needs.
Requirements:
- High School Diploma OR GED
- Ability to provide outstanding customer service for our members by communicating clearly and professionally by phone or email to process banking requests and provide information on banking products
- Ability to prioritize and multi-task while navigating through multiple business applications
- Strong interpersonal and communication skills
- Successful completion of a job-related assessment is required
What We Offer:
As a Financial Security Specialist at USAA, you can expect a competitive salary ranging from $43,680 to $44,680 per year, depending on your experience and qualifications. In addition, you will enjoy best-in-class benefits to support your physical, financial, and emotional wellness, including comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.
-
Financial Protection Specialist
5 days ago
San Antonio, Texas, United States Spieldenner Financial Group Full timeWe are looking for a Financial Protection Specialist to join our team at Spieldenner Financial Group. In this role, you will work with mid-market families to identify and meet their financial needs.As a Financial Protection Specialist, you will be responsible for:Identifying the insurance needs of our clients and providing personalized solutionsBuilding...
-
Financial Security Specialist
7 days ago
San Antonio, Texas, United States USAA Full timeAt USAA, we have a vital mission: to empower the financial well-being of millions of U.S. military members and their families. As a Financial Security Specialist, you will play a crucial role in achieving this goal by assessing member needs, providing expert advice, and making informed recommendations.The ideal candidate will be able to work independently...
-
Financial Operations Specialist
5 days ago
San Antonio, Texas, United States Creative Financial Staffing Full timeAccounts Receivable Specialist Role OverviewCreative Financial Staffing has partnered with a leading organization in San Antonio, Texas to find an experienced Accounts Receivable (AR) Specialist. This opportunity offers a chance to join a respected company committed to growth and employee satisfaction.About the Opportunity:The client is a well-established...
-
Accounting Financial Specialist
6 days ago
San Antonio, Texas, United States Creative Financial Staffing Full timeAre you looking for a challenging accounting role that will help you grow professionally? Our client, Creative Financial Staffing, is seeking an Accounting Financial Specialist to join their team. Located in Texas, this position offers a great work-life balance and opportunities to advance your career.Key Responsibilities:Cash Flow Management: Ensure...
-
San Antonio, Texas, United States Creative Financial Staffing Full timeAbout the CompanyCreative Financial Staffing is a reputable staffing agency in San Antonio, partnering with top clients to provide exceptional financial talent. We are currently seeking an experienced Financial Specialist to join our team as an Accounts Receivable Specialist.Salary and Job OverviewThe estimated annual salary for this role is $50,000-$65,000,...
-
San Antonio, Texas, United States Creative Financial Staffing Full timeCreative Financial Staffing has partnered with a prominent San Antonio, Texas-based company to find an experienced Accounts Receivable Specialist.This role plays a vital part in the financial operations of the organization, ensuring accurate and efficient management of receivables.Key Responsibilities:Reconcile accounts receivable ledgers to guarantee all...
-
Portfolio Management Specialist
4 days ago
San Antonio, Texas, United States Argent Financial Group Full timeJob OverviewWe are seeking a skilled Portfolio Management Specialist to join our Investment Operations team at Argent Financial Group.
-
Financial Security Specialist
6 days ago
San Antonio, Texas, United States USAA Full timeAbout USAAAt USAA, we are dedicated to facilitating the financial security of millions of U.S. military members and their families. Our mission is to give back to those who have served our nation by providing top-notch financial services and support.Salary and BenefitsThe salary range for this position is $59,220.00 - $113,400.00. As a valued employee, you...
-
Financial Accountant Specialist
7 days ago
San Antonio, Texas, United States Creative Financial Staffing Full timeOur client, a commercial property management firm based in the Downtown area, is seeking an experienced Financial Accountant Specialist.About the Opportunity:The company is growing and adding to its Corporate Accounting team, offering a unique chance for a skilled accountant to join a tight-knit and dynamic group.The accounting team is built on key pillars:...
-
Financial Services Operations Specialist
1 week ago
San Antonio, Texas, United States Creative Financial Staffing Full timeWe are seeking a skilled Cash Applications Specialist to join our team at Creative Financial Staffing in San Antonio, Texas. This role is perfect for individuals who enjoy working with numbers and have excellent analytical skills.The estimated salary for this position is $55,000 - $65,000 per year, depending on experience.As a Cash Applications Specialist,...
-
San Antonio, Texas, United States Creative Financial Staffing Full timeCreative Financial Staffing has partnered with a reputable company in San Antonio, Texas to find a skilled Accounts Payable Specialist to join their accounting team.The role offers a flexible work schedule and opportunities for career advancement within a supportive team environment. Overview of the Role:As an Accounts Payable Financial Operations...
-
Financial Accounting Specialist TX
6 days ago
San Antonio, Texas, United States Creative Financial Staffing Full timeAbout the RoleWe are seeking a highly skilled Financial Accounting Specialist to join our team in Texas. This is an exciting opportunity for a professional with experience in full-cycle AP processing and a strong background in accounting.Key Responsibilities:Accurately review, code, and process vendor invoices to ensure timely payment and compliance with...
-
Financial Solutions Representative
2 days ago
San Antonio, Texas, United States Purpose Financial Full timeAbout Purpose FinancialPurpose Financial is a nationally recognized, fully licensed financial services company with over 800 locations and online lending services. We have been helping millions of hardworking people with various personalized financial solutions since 1997.Estimated Salary Range: $45,000 - $60,000 per yearJob Description:The Consumer Lending...
-
Financial Collections Specialist
4 days ago
San Antonio, Texas, United States TEKsystems Full timeJob Description:This role is an exciting opportunity to work as a Financial Collections Specialist in a hybrid setting. As a key member of our team, you will be responsible for securing payments on delinquent accounts through inbound and outbound automated calls, manual outreach to responsible parties, and critical thinking to analyze processes and provide a...
-
San Antonio, Texas, United States Creative Financial Staffing Full timeAbout the RoleWe are seeking a highly motivated Financial Specialist to join our team in San Antonio. As a Collections Specialist, you will play a crucial role in driving business growth through effective cash applications and collections management.Key ResponsibilitiesUtilize an online portal to collect and make cash applications, ensuring timely payment...
-
San Antonio, Texas, United States Creative Financial Staffing Full timeAbout the OpportunityCreative Financial Staffing is thrilled to partner with a family-oriented organization based in San Antonio, Texas. This company values its employees and promotes a culture of collaboration and mutual respect.Overview of the RoleWe are seeking an experienced Financial Transactions Specialist with tax preparation expertise and excellent...
-
Financial Accountant
1 day ago
San Antonio, Texas, United States Creative Financial Staffing Full timeAP/AR Specialist TX Job DescriptionCreative Financial Staffing is seeking an experienced AP/AR Specialist to work from our office and provide essential support in various accounting functions.About the JobWe are looking for a highly skilled professional to manage accounts payable, accounts receivable, and cash flow. The successful candidate will have a...
-
Financial Planning Specialist
5 days ago
San Antonio, Texas, United States Creative Financial Staffing Full timeSenior Budget Analyst in San Antonio, TexasAbout the OpportunityWe are seeking a skilled Senior Budget Analyst to join our team in San Antonio, Texas. This is an onsite opportunity with a competitive salary of $70,000 - $84,000.Key ResponsibilitiesThe successful candidate will be responsible for monitoring, reviewing, and analyzing budgets and financial...
-
Financial Operations Specialist
6 days ago
San Antonio, Texas, United States Creative Financial Staffing Full timeAccountant Job DescriptionWe are seeking a highly skilled Accountant to join our team in Texas. As an integral part of the accounting team, you will be responsible for managing Accounts Payable, overseeing monthly balance sheet reconciliations, and processing daily cash receipts.About UsCreative Financial Staffing is a forward-thinking accounting firm that...
-
Protective Security Specialist
5 days ago
San Antonio, Texas, United States Texas Elite Protective Security, LLC Full timeJob OverviewTexas Elite Protective Security, LLC is seeking a reliable and experienced Armed Security Officer to join our team.We offer a competitive salary of $17 per hour, paid bi-weekly, for this full-time position.The ideal candidate will have level 3 certification and be able to work weekends and holidays as needed.Job ResponsibilitiesProvide...
