Senior Project Manager

4 weeks ago

San Francisco California, United States Gridware Full time
About the Role

The Senior Project Manager will oversee the deployment of Gridware's grid monitoring systems across the United States. This is a critical role that requires strong project management skills, experience in field operations, and the ability to manage complex projects with multiple stakeholders.

Key Responsibilities
  • Project/program manage all aspects of our field installation process, ensuring on-time delivery of project deliverables related to device deployment.
  • Partner closely with the manufacturing team regarding device deliveries to the field and the field operations team regarding device installation.
  • Develop and optimize processes to manage device deployment and implement resolutions, looking for opportunities for automation in workflow tools.
  • Prepare reports, progress updates, and other deliverables for utility customers.
  • Communicate effectively with the field team and internal partners, ensuring everyone has the right information at the right time regarding project objectives, tactics, and progress.
  • Lead team standups and maintain issue tracking boards as the main interface between the field team and other departments.
  • Capacity and budget planning based on financial/customer demand to create detailed schedules for field operations.
  • Guide sourcing, interviewing, screening, and hiring field contractors to support surges in demand, with support from the recruiting lead.
  • Manage logistics for field travel, including hotels and car rentals for all field specialists, likely partnering with an agency to support this.
  • Help create a reliable and efficient training program for field installers, involving functional content, safety, live shadowing, etc.
  • Travel to installation sites across 8 states and growing (on a monthly basis) to shadow and determine areas for process improvement and better communications with the field team.
Requirements
  • 5-10 years of experience in project management, preferably in field operations or deployment environments.
  • Proven ability to manage complex projects with multiple stakeholders and tight deadlines.
  • Demonstrated experience creating automations for tools, and Atlassian product suite (i.e., Confluence and Jira) experience is strongly preferred.
  • Experience building, implementing, and managing first-of-a-kind processes.
  • Excellent communication skills, with the ability to coordinate between technical teams and external partners.
  • Degree in Engineering, Project Management, or a related field.
Bonus Skills
  • Experience in the energy or utilities sector, particularly in grid infrastructure projects.
  • Familiarity with permitting and regulatory processes for field deployments.

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