Immigration Services Analyst

19 hours ago

Oakland, Florida, United States Citizenship and Immigration Services Full time
Job Summary

This position is located in the Office of Field Operations, Field Operations Directorate, District 24, Oakland Park Field Office. As an Immigration Services Analyst, you will provide support to both the operational and administrative functions of USCIS operations and research and conduct studies.

Key Responsibilities
  • Plan and conduct a variety of management programs or activities that will impact center activities or operations.
  • Monitor operational activities to ensure they meet compliance requirements.
  • Conduct training for USCIS staff on standardized procedures and processes related to their duties.
  • Respond to case-specific inquiries from internal and external stakeholders, including various USCIS offices, contractors, and other government agencies.
  • Perform research and conduct studies which involve the search and examination of USCIS records and databases to obtain pertinent information on cases, policies, procedures, trends, evaluations.
  • Coordinate with Adjudications Personnel to resolve issues with pending and/or completed applications and petitions.
  • Coordinate and implement management information systems that focus on long- and short-range plans, policies and programs related to goals, objectives and priorities established by statutes, executive orders, DHS, Program Managers, and/or supervisors.
  • Research, prepare and provide verbal or written technical guidance, information and support to various USCIS office management staff in the application of management systems and/or programs.
  • Conduct data queries, validate and analyze data, and create reports for management on program elements.
Requirements
  • You must be a U.S. Citizen or U.S. National to apply for this position.
  • Successfully pass a Background Investigation including financial disclosure.
  • You must pass a drug screening.
  • You must submit resume and supporting documentation.
  • Males born after 12/31/1959 must be registered with the Selective Service.
  • Political appointees may require OPM approval before on-boarding.
  • USCIS applies the Telework Enhancement Act of 2010 to its telework and remote work programs.
Conditions of Employment
  • This position IS in the bargaining unit.
  • This position IS NOT considered "essential" for purposes of reporting to work when the facility might otherwise be closed.
  • Residency Requirement: There is a residency requirement for all applicants not currently employed by U.S. Citizenship and Immigration Services.
  • Probationary Period: You may be required to serve a probationary period of 1 year.
Qualifications
  • GS-09: You qualify at the GS-09 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-07 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position.
  • GS-11: You qualify at the GS-11 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-09 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position.
  • GS-12: You qualify at the GS-12 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-11 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position.

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