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Client Services Representative

4 weeks ago

Valley Stream, New York, United States Platinum Filings LLC Full time
About Platinum Filings LLC

Platinum Filings LLC is a global provider of due diligence, corporate, and compliance-based services for industry professionals. Our team specializes in searching, filing, and retrieving public records both nationally and globally.

Job Summary

We are seeking a highly motivated and detail-oriented Client Services Representative to join our team in Valley Stream, NY. As a key player in our office, you will be responsible for ensuring a first-class experience for our clients. Your responsibilities will include handling corporate filings, lien research requests, and other orders from our clients, as well as dealing with client inquiries via phone and email.

Key Responsibilities
  • Handle client inquiries and provide exceptional customer service
  • Process orders and manage client relationships
  • Collaborate with our fulfillment teams to ensure timely and accurate delivery of services
  • Provide support in resolving client issues and concerns
Requirements
  • Bachelor's degree or equivalent work experience
  • Strong writing skills and a command of the English language
  • Proficiency in Microsoft Office Suite and general computer literacy
  • Exceptional multitasking abilities and a positive attitude
What We Offer
  • Comprehensive benefits package, including 401(k) maximum matching, health insurance, dental insurance, life insurance, paid time off, parental leave, Flexible Savings Accounts, volunteer time off, free snacks, and gym membership reimbursement
  • A supportive work environment that encourages collaboration and values work/life balance
  • A deep and comprehensive training program
  • Opportunities for professional growth and advancement within our organization