Emergency Response Coordinator

3 weeks ago


Salem, Oregon, United States Umatilla County Full time
Job Summary

We are seeking a highly skilled and dedicated Telecommunicator/Emergency Medical Dispatcher to join our team at Umatilla County. As a key member of our public safety communications team, you will be responsible for answering emergency and non-emergency calls, providing critical assistance to callers, and making response decisions regarding fire, police, and EMS.

Key Responsibilities:

  • Answer 9-1-1 emergency, non-emergency, and administrative telephone lines
  • Provide callers with necessary assistance and make response decisions
  • Receive and transmit information to mobile units via two-way radio
  • Work with CAD system to manage emergency responses
  • Collaborate with other agencies and teams to ensure effective communication and response
  • Develop and maintain knowledge of FCC rules and regulations
  • Provide training to new dispatchers as a Communication Training Officer

Requirements:

  • High school diploma or equivalent
  • Ability to distinguish between full range of colors
  • Basic Telecommunicator and Emergency Medical Dispatch certification within 18 months
  • LEDS certification
  • Excellent communication and problem-solving skills
  • Ability to work under pressure and make critical decisions
  • Bi-lingual in English/Spanish preferred
  • Ability to pass pre-employment background check, drug screen, physical exam, and psychological evaluation

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Chance to make a difference in the community

How to Apply:

Please submit your application through our online portal. We are an equal opportunity employer and welcome applications from diverse candidates. If you require reasonable accommodation during the application or hiring process, please contact our Human Resources Department.


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