Operations Manager

3 weeks ago


Folsom, California, United States Sprouts Farmers Market Full time

Job Overview:

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Sprouts Farmers Market is seeking an Operations Manager - Customer Service to oversee the performance of cashiers and drive customer satisfaction. In this role, you will be responsible for supervising a team of cashiers, providing training on customer service standards and sales techniques, and collaborating with colleagues to achieve sales goals.

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Main Responsibilities:

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  • Supervise a team of cashiers and provide coaching on customer service best practices and sales strategies.">
  • Conduct regular visits to registers to ensure excellent customer service and address any concerns from customers or team members.">
  • Assist in managing inventory, processing transactions, and maintaining a clean and organized work environment.">
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Requirements:

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To be successful as an Operations Manager - Customer Service, you must have:

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  • At least 2 years of experience in a retail or customer-facing role.">
  • Excellent communication and leadership skills.">
  • Able to work effectively in a fast-paced environment.">
  • Familiarity with POS systems and inventory management software.">
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What We Offer:

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We offer a competitive salary of $50,000 - $60,000 per year, depending on experience, plus benefits and opportunities for advancement.

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