Operations Manager
3 weeks ago
Job Overview:
">Sprouts Farmers Market is seeking an Operations Manager - Customer Service to oversee the performance of cashiers and drive customer satisfaction. In this role, you will be responsible for supervising a team of cashiers, providing training on customer service standards and sales techniques, and collaborating with colleagues to achieve sales goals.
">Main Responsibilities:
">- Supervise a team of cashiers and provide coaching on customer service best practices and sales strategies.">
- Conduct regular visits to registers to ensure excellent customer service and address any concerns from customers or team members.">
- Assist in managing inventory, processing transactions, and maintaining a clean and organized work environment.">
Requirements:
">To be successful as an Operations Manager - Customer Service, you must have:
">- At least 2 years of experience in a retail or customer-facing role.">
- Excellent communication and leadership skills.">
- Able to work effectively in a fast-paced environment.">
- Familiarity with POS systems and inventory management software.">
What We Offer:
">We offer a competitive salary of $50,000 - $60,000 per year, depending on experience, plus benefits and opportunities for advancement.
">-
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