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Digital Reputation Manager
3 weeks ago
We are seeking a highly skilled Digital Reputation Manager to join our team at Re-Bath. This is an excellent opportunity to work in a dynamic environment where you will play a key role in shaping the company's online presence.
Key Responsibilities:- Monitor and analyze online brand mentions, reviews, and feedback across social media, review sites, forums, and news outlets.
- Analyze data on sentiment, volume of mentions, and other reputation metrics to identify patterns, risks, and areas of improvement.
- Develop and implement strategies to maintain a positive brand image and address emerging reputation risks or crises.
- 1-2 years of experience in customer service, social media management, digital marketing, or a related field.
- Bachelor's degree in Marketing, Communications, Public Relations, or a related field.
- Strong written and verbal communication skills.
- Ability to handle sensitive situations with diplomacy and professionalism.
- Familiarity with social listening tools and review sites such as Yelp, Glassdoor, Trustpilot, BBB, and Google.
- $60,000 - $80,000 per year (estimated salary based on industry standards).
- Opportunity for advancement and career growth.
- Paid time off and training & development programs.
- Dental insurance, health insurance, vision insurance, and employee discounts.
