Retail Store Leadership Position
1 week ago
We are seeking a highly motivated and experienced Automotive Store Operations Manager to join our team at Genuine Parts Company. As a key member of our leadership team, you will be responsible for driving store growth, increasing sales and profitability, and delivering exceptional customer service.
Key Responsibilities- Lead a successful team of sales associates and support the store manager in achieving business objectives
- Manage store operations to maximize sales, profits, and customer satisfaction
- Build, coach, train, and engage crew team to deliver superior levels of customer care and business results
- Inventory protection, asset management, operational, and safety issues
- Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures
- Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone
- High school diploma or equivalent
- Technical or trade school courses or degree completion
- Experience in the automotive after-market service industry or hobby/DIY world, or at least the willingness to learn all things automotive
- Passion for delivering customer care and building long-term relationships
- Thrive off of working in a very fast-paced and complex environment
- Knowledge of cataloging and/or inventory management systems
- Ability to lift 60lbs in some situations
- Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
- Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experience
- ASE Certifications
We are a Fortune 200 company with a family feel. Our company culture works hard, yet takes care of employees. We offer outstanding health benefits and 401K. We are committed to providing opportunities for accessing multiple career paths, ongoing development, with support from leaders and your team.
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