Lab Services Specialist

3 weeks ago

California USA, United States One Medical Full time
About One Medical

One Medical is a pioneering healthcare organization that is revolutionizing the way people experience primary care. Our mission is to make quality care more affordable, accessible, and enjoyable for everyone involved - from patients and providers to employers and health networks.

The Opportunity

We are seeking a highly skilled and compassionate Lab Services Specialist to join our team. As a key member of our patient care team, you will provide exceptional support to our patients by performing venipuncture and other clinical support services. You will work closely with our diverse team of providers and administrative assistants to ensure seamless care delivery.

Key Responsibilities
  • Provide best-in-class venipuncture services to patients of all ages
  • Perform and assist with extended scope duties, including non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
  • Maintain high standards of in-office care through proper specimen labeling, handling, and processing, inventory upkeep, and tool sterilization
  • Continuously care for our members beyond the lab room by answering patient messages, following up on lab cases, and assisting our providers and virtual medical team with clerical duties
  • Master our technology suite, including Slack, G-suite, Zoom, and our Electronic Medical Record System, to interact with team members and complete daily work
Requirements
  • An active phlebotomy certification to practice in CA/WA and at least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
  • Strong written and verbal communication skills
  • A High School Diploma or equivalent
  • Proficiency in computer technology, including typing, navigating the internet, and using multiple software systems simultaneously
  • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus)
  • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care
  • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
Benefits

We offer a comprehensive benefits package designed to support your health and wellness, including:

  • Paid sabbatical for every five years of service
  • Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
  • Competitive Medical, Dental, and Vision plans
  • Free One Medical memberships for yourself, your friends, and family
  • Pre-Tax commuter benefits
  • PTO cash outs - Option to cash out up to 40 accrued hours per year
  • Competitive salary: starts at $27.00/hr
Why Join One Medical?

We are committed to fair and equitable compensation practices and offer a total compensation package that includes benefits and a competitive salary. Our team is passionate about delivering exceptional care and making a meaningful impact in the lives of our patients and communities.

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