Lab Services Specialist

3 weeks ago

California USA, United States One Medical Full time

About One Medical

One Medical is a leading healthcare organization that provides high-quality, patient-centered care to individuals and families. Our mission is to transform the healthcare experience by delivering exceptional service, innovative technology, and personalized care.

The Opportunity

We are seeking a highly skilled and compassionate Lab Services Specialist to join our team. As a Lab Services Specialist, you will play a critical role in providing exceptional patient care and ensuring the smooth operation of our laboratory services.

Key Responsibilities

  • Provide high-quality venipuncture services to patients of all ages
  • Perform and assist with extended scope duties, including non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
  • Maintain high standards of in-office care through proper specimen labeling, handling, and processing, inventory upkeep, and tool sterilization
  • Continuously care for patients beyond the lab room by answering patient messages, following up on lab cases, and assisting providers and virtual medical teams with clerical duties
  • Master our technology suite, including Slack, G-suite, Zoom, and our Electronic Medical Record System, to interact with team members and complete daily work

Requirements

  • An active phlebotomy certification to practice in CA/WA and at least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
  • Strong written and verbal communication skills
  • A High School Diploma or equivalent
  • Proficiency in computer technology, including typing, navigating the internet, and using multiple software systems simultaneously
  • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus)
  • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care
  • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
  • Experience with extended scope care, including non-blood specimen collection and processing, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs, preferred

Benefits

  • Paid sabbatical for every five years of service
  • Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
  • Competitive Medical, Dental, and Vision plans
  • Free One Medical memberships for yourself, your friends, and family
  • Pre-Tax commuter benefits
  • PTO cash outs - Option to cash out up to 40 accrued hours per year
  • Competitive salary: starts at $27.00/hr

One Medical is committed to fair and equitable compensation practices

The base hourly range for this role is $27.00 to $29.00 based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits.

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